The product itself is wonderful. We have sent hundreds of consumers to your brand. We've made the decision to only utilize the 8 ounce glass bottles for retail sales and also for us to also use this bottle for preparing customers drinks. The large pump bottle is a disaster as it is inefficient and wasteful because of the chronic clogging up of the pumping spout. It's also a huge waste of time to have to chronically keep cleaning it out. Get rid of the pump and return to simply unscrew the top and pour the required amount into a measured shot glass as needed. Save time. Save effort. Save frustration. Save product from the drain in the sink! The entire problem is the pump. It's completely worthless.

This stuff is awesome! My daily coffee has never been better! I’m thinking of trying the Apple spice as well

I love this chai! Even better, it’s local to me which is a big reason why I decided to try it! Not too spicy and just enough sweet. Will be ordering again!

This is the best chai I’ve ever had. I used to own a shop and would serve this in specialty drinks and people loved it. Now I make drinks at home for myself with the help of this chai❤️

Very good syurp! Only wish there was a low sugar or alternative, non-fermentable sugar option (such as monkfruit).